Incident Report for Reporting Loss or Damage of City Property

BUREAU OF RISK MANAGEMENT

INCIDENT REPORT FOR REPORTING LOSS OR DAMAGE OF CITY PROPERTY, INCLUDING CONTENTS

The Bureau of Risk Management, Department of Finance, must be notified electronically via this website of any loss to City-owned real property, including contents. In cases of loss or damage to real property, the Building Inspection/Maintenance Engineer for the building/agency shall also be notified.

Please NoteAll claims MUST be submitted within 24 hours of the loss OR within 24 hours of becoming aware of the loss. The Bureau of Risk Management reserves the right to deny any claim due to the untimely reporting of a claim.

 

 

 

BUREAU OF RISK MANAGEMENT

If damage or loss is between $5,000 and $1,000,000, the Bureau of Risk Management will reimburse the agency for repair and/or replacement costs from the Self-Insurance Fund. The Agency must pay for the repairs first then seek reimbursement from the Bureau of Risk Management – Self-Insurance Fund. Repairs must be of similar like kind and quality.

AGENCY HEAD

Agency Head may select one of the following options:

  • Make repairs using own maintenance force, or
  • Request the awarding of a contract for such repairs or replacements, or
  • Make repairs or replacements at a later date.

LOSSES

  • Losses of $5,000 or less are absorbed by the affected agency. ($5,000 is the Agency's Deductible)
  • Losses above $5,000 to limits of The City's Commercial Insurance Policy's deductible, currently at $1,000,000, are covered by the City's Self-Insurance Fund. (The first $5,000 of a covered loss is still the agency's responsibility.)
  • Losses in excess of the City's Commercial Insurance Policy's deductible, currently at $1,000,000, are covered by a Commercial Insurance Policy. (In such cases, the first $5,000 is the agency's responsibility; the next $995,000, or the limits of the Commercial Insurance Policy's deductible, is covered by the City's Self-Insurance Fund.)
  • The City's Self-Insurance Fund is not responsible for unexplained disappearance of City owned property.
  • The City or the City's Self-Insurance Fund is not responsible for the loss, damage or unexplained disappearance of a City employee's personal property, unless it is proven to be used for work and is a requirement of employment.
  • Only losses that would be covered (a covered event or covered cause of loss) under the City's Commercial Insurance Policy (whether or not the $1,000,000 deductible was breached), will be paid by the City's Self-Insurance Fund.
  • Once the claim is electronically filed and received by the Bureau of Risk Management, you will receive a confirmation e-mail. This confirmation confirms receipt of the loss but DOES NOT constitute confirmation of a covered claim. Incomplete or untimely receipt of required photos, estimates, paid invoices, or any other documentation requested by the Bureau of Risk Management may result in the claim being denied. 

Once the claim is electronically filed and received by the Bureau of Risk Management, you will receive a confirmation e-mail. This confirmation confirms receipt of the loss but DOES NOT constitute confirmation of a covered claim. Incomplete or untimely receipt of required photos, estimates, paid invoices, or any other documentation requested by the Bureau of Risk Management may result in the claim being denied.

Please contact the Bureau of Risk Management at 410-545-5115 if you have any questions or concerns regarding the claims filing process. You can also refer to Administrative Manual AM-505-1-1 for additional information regarding the Procedures for Property Claims filing.

Please note: Damage to non-city property, such as a resident’s home or automobile, MUST be reported in person or by certified mail to the Central Bureau of Investigation (CBI) located at 7 E. Redwood Street, 6th Floor Baltimore, MD 21202.

Acknowledgment is required to submit claim form.

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Files must be less than 14 MB.
Allowed file types: gif jpg png bmp eps tif pict psd txt rtf html pdf doc docx odt ppt pptx odp xls xlsx ods xml.

You can upload three photos on this form. If you have more than three photos, please zip them and upload the zip instead.
Files must be less than 14 MB.
Allowed file types: gif jpg png bmp eps tif pict psd avi mov rar zip.
Files must be less than 14 MB.
Allowed file types: gif jpg png bmp eps tif pict psd avi mov rar zip mp4 wmv mpg.
Files must be less than 14 MB.
Allowed file types: gif jpg png bmp eps tif pict psd avi mov zip rar mp4 wmv mpg.